Frequently Asked Questions

General Information

 
I registered for a ceremony but it is not showing correctly on my regalia order.
Do not worry, you have registered correctly
You will receive a Graduation Confirmation OC in OASIS a couple days after the registration closing date, and your correct registration will be confirmed at this time
Ceremony dates and registration deadlines can be found on the Curtin Graduations website

Academic Regalia

You must wear appropriate academic regalia for your ceremony and are encouraged to obtain your regalia from GFP Graduations, the University’s preferred supplier.

Graduate Information

Key information about your ceremony and what to expect on the day can be found on the Curtin Graduations website.

Parking & Public Transport

There are a range of transport options to help you get you to and around Curtin Bentley Perth Campus.  
If you are attending an event at another Curtin Campus, please visit Curtin Campus Maps for further information.

Other Graduation Services

GFP Graduations is proud to provide a number of graduation services that can be purchased at your ceremony or pre-ordered online.

Graduate & Guest Tickets

Graduates receive 2 complimentary guest tickets and PhD’s receive 4 complimentary guest tickets.
Additional guest tickets may be purchased, however they are limited due to venue capacity. 
After registration closes, you will be notified if additional guest tickets are available for purchase.
Family and friends who are not able to attend, may feel part of the event by viewing the livestream of the ceremony.

Ticket FAQs

How do I register or update my guest tickets?


To register your guest tickets, please refer to the popup box “Generating your Guest E-Tickets” once you have completed your checkout and follow the prompts from there.
To edit your guest tickets, please refer to your order confirmation which includes the link “Click here to nominate your Guests and generate their E-Ticket”.

Can I update my guest details as the currently nominated guest is unable to attend?

Yes, you can update your guest tickets at any time, right up until the ceremony. To edit your guest tickets, please refer to your order confirmation which includes the link “Click here to nominate your Guests and generate their E-Ticket” Please ensure you click the save button after you have made the edits and before your email the guest tickets.        

I’ve changed the guest details, but why did I not receive a ticket?

If you have updated any guest details, please ensure you save the changes before re-sending the ticket. Once the details have been successfully saved, a green tick will appear on your screen.

Why did my guest not receive a ticket?

If your guests didn’t receive their tickets, please double-check their email addresses, and ask them to check their spam folders.

How can I buy extra guest tickets? 

Please note, GFP are not authorised to allocate any additional guest tickets. Please check your Graduation Invitation for information regarding the sale of additional tickets.

Contact Us

If your enquiry relates to our booking system, your questions may already be answered in our FAQ's.
For any enquiries relating to academic regalia, photography or graduation memorabilia please contact our Customer Support representatives.

Academic Dress

Collection Times and Locations

  • Regalia collection is on the day of your ceremony.
  • The time and location details will be provided to you in your Registration Confirmation Official Communications (OC) in OASIS.
  • Please visit the dates and deadlines website for registration deadlines. 

Academic Dress FAQ's


Do I have to wear academic regalia to participate in my graduation ceremony?

Yes. You will be required to wear the official academic regalia for the degree that you are graduating from.
The academic regalia set includes a gown, a sash in your faculty colour and a mortarboard or bonnet. (if applicable.) 

How do I choose my gown size?
You will be fitted for the correct size gown at the time of your regalia collection.
To assist GFP please select the gown size that is closest to your height in the chart below.

How do I choose my mortarboard size?
Your mortarboard will be fitted when you collect your academic regalia.

When and where do I return my academic regalia?
Academic regalia must be returned on the day of your ceremony, after you have finalised your graduation photography.

Do I have to wear anything specific under my gown?
Please note all academic regalia is open at the front, therefore what you are wearing underneath will be visible.
Dress code for the ceremony is neat business attire and appropriate footwear.
The gowns are quite warm so you may want to remove any heavy jackets.

How much will my academic regalia cost?
HIRE: Bachelor or Master's set - $88 (includes gown, sash & mortarboard)
PURCHASE:  Bachelor or Master's Set - $168 (includes gown, sash & mortarboard)
HIRE Doctor of Philosophy (PhD) Set - $150 (includes gown, hood & bonnet)
PURCHASE: Doctor of Philosophy (PhD) Set - $550 (includes gown, hood & bonnet)

*Please note all Bachelor and Masters graduates retain their mortarboard 

Terms and Conditions
Return of Academic regalia - Academic regalia must be returned the same day of your ceremony.
Failure to return your academic regalia within this period will incur a late fee. 
Cancellation of Order - If you need to cancel your order please contact GFP Events Customer Service to arrange a refund.
Refunds are not applicable if your cancellation occurs within 24 hours of your ceremony.

How to wear your Academic Regalia


The clothing you wear to your graduation ceremony will be visible as you walk across the stage.
The dress code for the ceremony is neat business attire, so jeans and sneakers should be avoided.
A mortarboard or bonnet is usually worn as part of your academic regalia – you may wish to keep this in mind when planning your hair style.

Gown - The gown is worn over the top of your clothing like a jacket, undergraduate's arms go through the sleeve, postgraduate students arm's slide through an opening in the sleeve.

Faculty Sash/Hood - The sash/hood is placed over the top of your gown, colour is shown at the cowl at the back of the gown, and along the front lapels of the gown. 

Mortarboard - The Mortarboard is worn with shallow peak to the front of your head and the deep peak at the back of the head, with the tassel placed on the left hand side of the head.

Can I get help if I am unsure how to wear my academic dress?
Yes, check out this short video with helpful tips on how to wear your academic dress.
The GFP Events team will be available to assist you on ceremony day too, look out for us!

 

Academic Dress Sizes


HOW TO CHOOSE YOUR GOWN SIZE

SIZE HEIGHT (cm) HEIGHT (ft)
XXS 130 - 150 cm 4'2" - 4'9"
XS 150 - 160 cm 4'9" - 5'3"
S 160 - 170 cm 5'3" - 5'6"
M 170 - 180 cm 5'6" - 5'9"
L 180 - 190 cm 5'9" - 6'2"
XL 190 cm + 6'2" +

Ticket Information


Graduate Ticket

Your graduate ticket will be sent electronically

Guest Tickets

Guests may enter the venue 1 hour prior to the ceremony commencement time
All guests should be seated 15 minutes prior to commencement of the ceremony and remain seated until the conclusion of the ceremony
Children above the age of 3 will require a ticket

All guests must present their UNIQUE electronic ticket to gain entry to the ceremony venue.

Purchasing extra guest tickets
An Official Communication will be sent by Curtin University to your OASIS Channel if extra tickets are available for purchase
Availability will depend on ceremony size, capacity restrictions and adherence of government guidelines

Other Services

Studio Photography

  • Leave your graduation photos to the experts.
  • GFP’s photography team will provide you and your family with a professional studio session that includes a wide range of individual, family and fun images.
  • Save time on your ceremony day you may and pre-order your Studio Photography package online.
  • For more information and to pre-order please sign in to the Graduation Portal.

Stage Photography

  • GFP professional photography team will capture your moment on stage.
  • Prints including the university logo, border and year of graduation are available for purchase at the conclusion of the ceremony.
  • Your stage photo will also be available to view and purchase through our website following your ceremony.
  • Pre-order your stage photograph package today through our Graduation Portal.

Framing & Plaques

  • Add the finishing touch to your degree certificate with a ready to hang frame or plaque. 
  • Our on-the-spot framing service provides a professional option with a choice of mat colours, custom designed for your University award. 
  • Our plaques, available in Gold or Silver, can be mounted to a variety of bases and are a wonderful way to display your certificate at home or the office.
  • To pre-order your frame or plaque please sign in to the Graduation Portal.

Bears & Charms

  • Cute little bears, all dressed and ready to take home.
  • Available in a range of sizes with a graduation gown, mortarboard and a hood the same colour as yours!
  • Click here to pre-order your bear and have it ready to collect at your ceremony.

Ceremony Video

  • A professional record of the graduation ceremony, including your moment on stage!
  • Click here to view our range of Ceremony Video options and pre-order today.

 

*Please note: All Pre-Purchased orders (excluding plaques) must be collected on the day of your ceremony. Additional fees apply to send your orders so be sure to grab yours before leaving!